Overview
Welcome to Support Patch! The terms “we”, “us” and “our” refer to Support Patch. Support Patch operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
Section 1 – Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity.
Section 2 – Our Products
We have made every effort to provide an accurate representation of our products and services. However, colors or product appearance may differ from how they appear on your screen. We do not warrant that the appearance or quality of any products will meet your expectations. All descriptions of products are subject to change at any time without notice.
Section 3 – Orders
When you place an order, you are making an offer to purchase. Support Patch reserves the right to accept or decline your order for any reason. Your order is not accepted until Support Patch confirms acceptance. We must receive and process your payment before your order is accepted.
Section 4 – Prices and Billing
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases.
Section 5 – Shipping and Delivery
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. Once we transfer products to the carrier, title and risk of loss passes to you.
Section 6 – Intellectual Property
Our Services, including all trademarks, brands, text, displays, images, graphics, video, and audio, are owned by Support Patch, its affiliates or licensors and are protected by intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only.
Section 7 – Optional Tools
You may be provided with access to customer tools offered by third parties, which we neither monitor nor have any control over. Any use of optional tools is entirely at your own risk.
Section 8 – Third-Party Links
The Services may contain materials and hyperlinks to websites provided by third parties. We are not liable for any harm or damages related to your access of any third-party websites.
Section 9 – Privacy Policy
All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.
Section 10 – Feedback
If you submit any ideas, suggestions, feedback, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback for any purpose.
Section 11 – Prohibited Uses
You may access and use the Services for lawful purposes only. You may not access or use the Services for any unlawful or malicious purpose, to violate any regulations, to infringe upon intellectual property rights, to harass others, or to transmit false or misleading information.
Section 12 – Disclaimer of Warranties
THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ‘AS IS’ AND ‘AS AVAILABLE’ WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
Section 13 – Limitation of Liability
IN NO CASE SHALL SUPPORT PATCH, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.
Section 14 – Indemnification
You agree to indemnify, defend and hold harmless Support Patch and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims arising out of your breach of these Terms or your violation of any law.
Section 15 – Severability
In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 16 – Governing Law
These Terms of Service shall be governed by and construed in accordance with the federal and state courts in the jurisdiction where Support Patch is headquartered.
Section 17 – Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.
Contact Information
Questions about the Terms of Service should be sent to us at [email protected].